Managed IT Services & Support
User & Device Support Services
Proactive Systems Management
Data Recovery and Backup Plan
Consultancy Services
Cloud Services
Cyber Security
We Deliever End to End Managed Systems So You Can Focus On Your Business
Our services are designed to provide all the tools an organisation requires to deliver their products and services and to stay safe online. click below to talk to an expert
User & Device Support Services
Assisting when systems fail or users need help. Our reactive helpdesk and proactive monitoring ensure continuous operation, helping users maximize business technology.
Unlimited Helpdesk
All supported users can make use of a knowledgable helpdesk to answer questions, make required changes, and to resolve problems when things go wrong..
24 / 7 Device Monitoriung
Each user device is installed witha small piece of software which reports their health back to CenCom support dashboard helping our technicians to spot and resolve proble often before the users notice them.
Knowledge sharing and training.
IT can be complicated and it changes regularly. CenCom provides knowledge in teh form of articles and videos specific to the technology the business is using and offers one to one or group training for those who need it.
Proactive Systems Management
Ensuring the early detection and resolution of issues, minimizing downtime and enhancing security. This approach increases efficiency, reduces costs, and maintains optimal performance, supporting business continuity and growth.
Detect security incidents
In the event of that dangeroud link being clicked or that file being dowmloaded, CenCom will be alerted to remediate and provide training before a mistake becomes a disaster
monitor performance problems
devices not working properly or failing hardware impacts users performance and can be a predictor of an outage, monitoring for issues means we can catch them before they effect users productiviy
Patch and vulnerability management
New vulnerabilites are discovered every day and making sure your software and firmware are patched as soon as possible is critical. Managing this process keeps your data safe ans users working.
Consultancy Services
In the modern business environment changes come fast and CenCom stands here to help. From new equipment procurement and installation to office moves we can help meet the organisations expectations.
Office Move
Moving is a stressful time. We understand the IT requirements for our clients businesses and can assist in making sure the new office will be ready, with network points internet connections ready for the users to start using them. CenCom can project manage the IT part of the move and make sure the equipment is safely moved and ready to use in its new location
Broadband Upgrades
Internet service providers and telecoms companies have a language of thier own and salesmen ready to catch you out. we can work with existing suppliers or help get a new one, to deleiver the internet connectivity your business requires.
New Computers / Laptops / Servers
CenCom can supply and install replacement laptops, desktops, workstations and servers as well as other network equipment such as switches and wireless access points. We work with suppliers to get the right product for the business need and our price includes setup so systems are ready to go and for users to sign in.
Disaster Response and Recovery
Even with the best planning things go wrong and to protect from this CenCom offers solutions to recover services, data and to get our partners business back up and running with the least disruption possible
Restore to the cloud
If you lose your site or the hardware there, CenCom can recover to a virtual environement ot get your working quickly.
Replacment and temporary equiepment
If you lose equipment to failure or disaster we can source and supply both temporary systems and arrange to have replacements for your systems recovered quickly
Risk assessments and disaster planning
;shoudl you experience a breach oour experienced staff can analyse the breach, work with your insurers and our securty partners can provide indident response and forensics in the worst cases.
Cloud Services
The costs of
Securing and supporting hardware in an age where staff would like to work from anywhere at any time is complicated. The cloud solves many of these complications and CenCom are h ere to help make the most of its opportunities.
Microsoft 365 Serivces
CenCom offers the full array of services from the Microsoft platform to manage your business data, communications and security. With our help you can make the most of your Microsoft cloud services.
Infrastructure as a Service
Sometimes SaaS is not the options and CenCom can support in running your own systems using IaaS in the cloud. Migrating local services to cloud infrastructure then running it safely and securly
Virtual Desktop
Business can require additoinal security beyond that offered by the cloud or wish users to connect to business data from personal devices they cannot secure. You also might have some software which cannot work over the internet. Virtual Desktops allow users to remote into a system and work in teh cloud directly.
Cyber Security
CenCom offers a wide range of cybersecurity solutions to protect your business systems and users from attacks. Additionally, we provide certification services to assure your customers that you are a secure and trustworthy organization to do business with.
Cyber Essentials / Cyber Essentials Plus
Would you like to assure your customers that you take cybersecurity seriously? Cyber Essentials can help. Work with CenCom to ensure your systems comply with National Cyber Security Centre best practices and receive a certification. For a more advanced option, CenCom can arrange an independent assessment to obtain an audited “Plus” certification.
Vulernability Scanning
Identifying security weaknesses in local endpoints and internet-accessible systems. CenCom have tools that scan for known vulnerabilities, helping organizations proactively address potential threats and strengthen their overall security posture
Penetration testing
Simulating cyberattacks on local endpoints and internet-accessible systems It can be crucial for discovering and addressing security weaknesses before malicious hackers exploit them. This includes physical penetration testing, which assesses the security of physical access controls, and application penetration testing, which examines the security of software applications
TESTIMONIALS
What People Are Saying
Cencom have proven to be the best technology services partner I have worked with. Finding a third party which is able to appear to all intents and purposes as an internal department is rare and of huge value. 12 months ago our Firm transitioned from multiple site location servers to cloud services managed by Cencom. Technical expertise is excellent and even something as simple as the automated case opening process makes like easy. The levels of support extends beyond the obvious and elevates Cencom to true Trusted Adviser status.
Whenever I've had issues with software/hardware CenCom have always been very quick to respond and help sort the issue out! Excellent service!!
I find the team really helpful no matter how silly my question is. Action is always taken and resolved in a prompt and efficient way!!!