When a user does not know how

Our helpdesk will respond to questions and supply knowledge to users with documentation or remotly connecting to their system and showing them how. If the query is something which will benefit others we may write a new document and disseminate it to other staff to...
Are you at risk from data pirates?

Are you at risk from data pirates?

Are you at risk of the data pirates? We used to think of viruses as something malicious created for no other reason than to do damage. Most virus attacks were untargeted and caused by bad practice and were reasonably easy to protect against with good working practice,...

CenCom Ethos

CenCom Solutions Ltd. is a small business providing Managed Services and Outsourced IT including Management, projects, consultancy and supported by a helpdesk to a range of companies around the south east of England. Responsibilities to the team; Share knowledge and...
Choosing Your Printer

Choosing Your Printer

Firstly you have to ask yourself, what are my current and future printing needs? Do I print a lot of photos and images, or is it more text documents that I print? To gain a more simple understanding of why these simple questions are important to answer before choosing...