Password Reset Best Practice

Password Reset Best Practice

Blog Posts, Helpdesk, User Communication

Summary In the era of modern desktops and biometric security we constantly find ourselves less reliant on our passwords to access our accounts. To name a couple: PINsFingerprintFacial Recognition Although this helps make our sign-in experience more convenient, we find...

OneDrive considerations and tips

Blog Posts, Consultancy, Helpdesk

Summary  Almost all data now is stored online either in OneDrive or SharePoint. As the files and documents are online, we need to make sure that we can always access them.  The OneDrive sync client is what allows this to work and keeps...
Bitlocker Prompts

Bitlocker Prompts

Blog Posts, Helpdesk, User Communication

Bitlocker Prompts You may have turned on your device and notice this following screen: This may look scary at first but here at CenCom Solutions we have come up with a fix to get you working again. PC Steps Remove the power cable out the back of the PC.Leave it for 10...

Add equipment

Helpdesk

CenCom offer a procurement service to supply and install equipment and sometimes clients just purchase things themselves

Retiring a user

Helpdesk

When a user leaves the helpdesk will remove the users access to data from your company and advise, when required, what remote access the user might have had.

Adding a new user

Helpdesk

You business may be adding a new user because you are expanding or because you are replacing an existing user, either way CenCom will setup the user to match your business requirements which will be different for each company. These will include things like...