Retiring a user

When a user leaves the helpdesk will remove the users access to data from your company and advise, when required, what remote access the user might have had.

Adding a new user

You business may be adding a new user because you are expanding or because you are replacing an existing user, either way CenCom will setup the user to match your business requirements which will be different for each company. These will include things like...

How CenCom processes your case:

Users often have problems with their systems which require the helpdesks assistance to resolve, an example might be when a printer is not printing anything for a user but working for others. The solution will be found through a process which will involve three stages,...

Migration to Office 365

CenCom are experienced in migrating clients of all sizes from local and other hosting providers onto Office 365. Some clients may want to remove their local server dependence while others need to expand their mobile and collaborative work capabilities. Each migration...

Monitoring

Monitoring enables CenCom to often catch problems before they have a chance to impact on productivity. The service encompasses many things including checking your data backups are completing successfully, your hard disks are not full, your local workstation is up to...